Shipping Policy

Thank you for shopping with Copper Goodness. This Shipping Policy outlines how and when your orders are processed, shipped, and delivered.

1. Shipping Locations

We currently ship orders across India.

International shipping is NOT AVAILABLE.

2. Order Processing Time

  • All orders are processed within 2 business days after order confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • In case of high order volumes, processing may be delayed by a few days. Customers will be notified in such cases.

3. Shipping Methods Available

We partner with reliable courier and logistics service providers to ensure timely and secure delivery.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (if applicable)

Shipping method availability may vary based on your delivery location.

4. Delivery Timeframes

Estimated delivery timelines after dispatch:

  • Metro Cities:  2 to 7 Business Days
  • Non-Metro Cities: 2 to 8 Business Days
  • Remote Areas: 2 to 10 Business Days

Please note that delivery times are estimates and may vary due to external factors such as weather, courier delays, or regional restrictions.

5. Shipping Costs

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Shipping cost may vary based on:

     

    • Delivery Location
    • Order value
    • Shipping method selected

6. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/ whatsApp /or SMS.
  • You can use this link to track the status of your shipment in real time.
  • Tracking information may take up to 24 hours to become active after dispatch.

7. Delivery Issues & Delays

While we strive to deliver your order on time, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Incorrect or incomplete delivery address
  • Unforeseen operational disruptions

Copper Goodness is not responsible for delays caused by circumstances beyond our control, but we will assist you in tracking and resolving delivery issues.

8. Incorrect Address or Failed Delivery

  • Please ensure that your shipping address and contact details are accurate at checkout.
  • If an order is returned to us due to an incorrect address or failed delivery attempts, re-shipping charges may apply.

9. Damaged or Lost Shipments

  • If your order arrives damaged or appears tampered with, please contact us within 10 DAYS of delivery with photos or videos as proof.
  • In rare cases of lost shipments, we will coordinate with our courier partners to resolve the issue as per our internal policies.

11. Contact Us

For any shipping-related questions or concerns, feel free to contact us: info@coppergoodness.in